Don’t know the interview answer? It happens to the best of us – that sudden mental roadblock when faced with a tricky interview question. It’s like your brain momentarily hits a dead end, leaving you searching for words that just aren’t there. But before panic sets in, remember this: your response at that very moment can speak volumes. Instead of viewing it as a failure, see it as an opportunity to showcase your composure and problem-solving skills. How you face the unknown can sometimes leave a more lasting positive impression than a perfectly rehearsed answer.

So, what exactly should you say when you draw a blank during an interview? Today, you will learn the seven effective and confident strategies to help you handle those tricky situations like a seasoned professional. We’ll also discuss the frequently asked questions and uncover why these approaches work.

Don’t Know the Interview Answer? 7 Ways to Respond

1. Buy Time With a Clarifying Question

Ever felt like you were driving and suddenly realized you missed your turn? You don’t just freeze, do you? You figure out a new way to get there. That’s the power of asking a clarifying question in an interview – it’s like your mental GPS rerouting. Let’s say an interviewer throws you something like, ‘How would you boost our product’s conversion rate?’ and you’re not entirely sure about their sales process. Instead of stumbling, you could say something like:

‘That’s an interesting question. To ensure we are on the same page, when you say ‘conversion rate,’ are we primarily talking about getting people to sign up, or are you looking at the entire process from initial interest to making a purchase?'”

See what happened there? You didn’t just buy yourself some valuable thinking time. You also showed the interviewer that you’re thoughtful and want to understand the specifics, and you might even get a helpful hint in their reply! It’s a smart move when you’re unsure and keeps the conversation flowing in a productive direction.

2. Be Honest, But Strategic

Nobody knows all the answers, especially in a job interview! So, what do you do when you get a question that completely throws you? Just saying “I don’t know” can be a dead end. But there is a more innovative way to go about it: be honest and think strategically about how you say it. Instead of a flat “Nope, no idea,” try something more like:

“That’s not something I’ve had direct experience with yet. However, my approach to figuring that out would be…”

You’re not pretending you know, but you’re showing you’re willing and able to find the answer. Imagine trying a new recipe and realizing you’re missing an ingredient. You wouldn’t just give up on the dish, would you? You’d probably think, ‘Okay, what can I use instead?’ or ‘How can I quickly figure out where to get it?’ That’s the same kind of resourceful thinking employers want to see. They understand you won’t have all the answers on day one, but they want to know how you’ll handle those moments when you don’t know the interview answer. It shows humility and a proactive attitude, which are big wins in their book.

3. Use a Related Example

Have you ever been in a spot where you don’t have the perfect answer to an interview question? It’s normal! But instead of freezing up, think of it like even if you haven’t done that exact thing they’re asking about, chances are you’ve tackled something similar. But how you can bridge that gap smoothly?

1. Think “related, not identical.” Your experience doesn’t have to be a carbon copy.
2. Use the “While I haven’t… I have…” formula. For example, you could say, “While I haven’t worked specifically with managing a remote team of 20, I did handle a similar challenge when I coordinated a large volunteer project with people in different locations.”
3. Explain the connection. Briefly explain how that experience relates to what they’re asking. This shows you can connect the dots.

For example, the interviewer asked you if you know how to bake a chocolate cake, but you’ve only ever baked vanilla. You wouldn’t just say “no.” Instead, you might say, “I haven’t baked a chocolate cake before, but I’ve baked many vanilla cakes. I understand the core techniques of mixing ingredients, managing oven temperature, and frosting. I’m confident I could quickly learn to bake a chocolate cake.”

Why does this work?

1. Shows adaptability. It tells the interviewer you can apply what you know to new situations.
2. Give them something concrete. Instead of just saying, “I don’t know,” you’re offering a real-world example.
3. Highlights transferable skills. You’re showcasing abilities that can be used in different contexts.

Even if you don’t have the exact experience, think about what you have done that’s close. It’s all about showing them you can figure things out and bring valuable skills.

4. Talk Through Your Thought Process

Sometimes, in an interview, a question just throws you for a loop. One smart move is to talk through how you would try to figure it out. For example, showing the interviewer your roadmap can be impressive even if you don’t know the final destination. But, how you could do it:

1. Start by saying what you’d do first. For example, “Okay, that’s a tricky one. My first step would probably be to look at any information we already have on this…”
2. Explain your step-by-step approach. You could say, “Then, I’d try to break the problem down into smaller pieces to see if any patterns emerge…” or “Next, I’d consider different options and maybe even try a small test to see what works best.”
3. Don’t worry about having all the answers. The interviewer is often more interested in how you approach problems than in whether you get the “perfect” answer immediately. It shows that you’re a thinker and someone who can figure things out.

So, even if you don’t have the complete solution, letting them hear your thought process shows your analytical skills and that you’re proactive in finding solutions. It’s a great way to turn an “I don’t know” moment into a “Wow, this person knows how to think!” moment.

5. Offer to Follow Up

Ever get a question in an interview that feels like it’s in another language? It happens! When you’re faced with something super specific or technical and want to get it spot-on, offering to follow up is a smart move. Instead of stumbling through an answer you’re unsure about, try something like:

“That’s a detailed question, and to ensure I give you the best and most accurate information, would it be alright if I follow up with a summary after our conversation?”

The key here is actually to follow through. Sending that quick, well-thought-out response later shows you’re serious, responsible, and willing to go the extra mile. It’s a professional way to handle a tough spot and can make you stand out. Think of it as a thoughtful final touch that leaves a positive impression.

6. Stay Calm and Keep Your Body Language in Check

Have you ever had that moment in an interview when your mind just goes blank? It’s tough, but remember, your body language speaks volumes, even when you’re searching for the right words. Staying calm and composure can make a huge difference. Remember, confidence isn’t just about what you say but also about how you carry yourself. If you tense up or look flustered, it might signal to the interviewer that you’re easily thrown off balance. Instead, try these simple tips:

1. Keep eye contact. Whether in person or on a video call, looking at the interviewer (or the camera) shows that you’re engaged and present.
2. Relax your posture. Sit comfortably without slouching. It projects self-assurance.
3. Offer a slight smile. A genuine, relaxed smile can make you appear more approachable and confident.
4. Pause intentionally. It’s okay to take a moment to think. A brief, calm pause feels much more collected than a long, awkward silence.

It’s like that saying about staying calm in a storm. Even if you don’t have all the answers immediately, your calm demeanor can reassure the interviewer that you can handle pressure.

7. Reflect on It in the Thank-You Note

Leaving an interview and having lingering thoughts about a question is common. Maybe you didn’t feel you gave your best answer. The good news is that the thank-you note you send afterward isn’t just a formality. It’s a real opportunity to revisit a topic.

• Didn’t quite nail a question? Your thank-you email is your chance to add more.
• A simple way to do it is- ‘Since our conversation, I’ve been reflecting further on the point you raised regarding (mention the specific topic or question). I wanted to share some additional thoughts that came to mind…’

This approach is effective because it:

1. Demonstrates continued engagement– It shows the interviewer you’re still invested in the opportunity.
2. Illustrates your capacity for reflection– Also, it highlights that you can process information and develop further insights.
3. Reinforces a positive impression– It leaves them with a sense of your thoughtfulness and initiative.

If an interview question leaves you wanting, remember your follow-up can be a valuable tool to enhance your candidacy.

Key points:

• Utilize your thank-you note to follow up on interview questions.
• Frame your response as a further reflection on the topic.
• This showcases your ongoing interest and ability to learn.

Common FAQs

What if I blank entirely out in the moment?

That’s okay! Smile, take a breath, and say: “I need a moment to think through that great question.”

Giving yourself 5 seconds to pause is much better than blurting something under pressure.

Will I get rejected just because I didn’t know one answer?

Not likely. Most interviewers know that one tricky question isn’t a deal-breaker. What matters is how you handled it. Did you pivot, show curiosity, follow up?

Can I prepare for unknown questions?

Absolutely. You can’t predict every question, but you can practice:

• Thinking out loud
• Asking clarifying questions
• Staying calm under pressure

Mock interviews help a lot here!

Drawing a blank in an interview isn’t some final boss you can’t defeat. It’s just a little bump in the road, an opportunity to show what you’re truly made of your ability to think on your feet, your creativity, and your cool-headedness even when things get a little intense.

Whether you decide to ask for a little more info, share a related story, or even touch base later with more thoughts, you’ve got options! The most important thing to remember is to be yourself, be genuine, and take a deep breath. Because when it comes down to it, interviews aren’t about reciting perfect answers like a robot. They’re about connecting with the person on the other side of the table (or screen!).

The next time your mind goes blank, don’t sweat it. Try out one of these seven simple strategies, and who knows? That moment you thought was a disaster might be the one they remember most. Voila! Until next time!

Additional References/ Further Readings:

Indeed Editorial Team. (n.d.). What to do when you can’t answer an interview question. Indeed. https://www.indeed.com/career-advice/interviewing/what-to-do-when-you-cant-answer-interview-question

Archer, A. (n.d.). 5 ways to respond to English job interview questions when you don’t know the answer. Speak Confident English. https://www.speakconfidentenglish.com/5-ways-to-respond-to-english-job-interview-questions-when-you-dont-know-the-answer/

Self Made Millennial. (2019, April 17). What to say when you don’t know the answer to an interview question [Video]. YouTube. https://www.youtube.com/watch?v=2cXmvZRtG0s